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Embracing Complexity

… actually a complex, adaptive system (CAS) which is constantly evolving, never in equilibrium.

Wiliam White


William White has been called the “Central Banker for Central Bankers.” I first became aware of him when I read the transcript of a speech he gave in Philadelphia. His understanding of practical macroeconomics is probably second to none.

Many of his writings in the last few years have been focused on the global economy as a complex adaptive system (CAS). However, his insights apply just as well to communities as economies. As some of you know, I’m hip deep in a book-writing project on systems thinking for community professionals. One of its themes is that communities are CASs, and have to be understood as such. What distinguishes “complex” from the merely (!) complicated is that the system’s behavior can’t be predicted from that of its parts. CASs web of interdependencies and their open-ness mean that their behavior can be spectacularly non-linear. CASs – as their name implies – also have the ability to adapt. They can change their structure and thus their behavior in response to stress.

In the following, I’ve provided excerpts from White’s “Simple Lessons for Macro Policymakers from Embracing Complexity,” and suggested what they mean for community leaders.

Policymakers’ multiple objectives make trade-offs inevitable. Ultimately, the job of a community leader is to provide their community’s residents with the quality of life they want. Without infinite resources community leaders must make choices – balancing priorities.


Policymakers can affect structure, and structure matters. As I’ve posted previously, “Form Follows Function.” But the converse is true, as well. Changing “form” – how the community is wired – leads to changes in what the community can do. When some new problem arises, one of the knee-jerk reactions of community leaders is to add a new organization to deal specifically with the problem. Unfortunately, that makes the community as a CAS more complex, and even less predictable. Whether recognized or not, this creates new interdependencies and a high likelihood of unintended consequences. This is what I see when I look at a city like New Orleans where it seems that no one is responsible anything but everyone has veto power over everything.


Policymakers should minimax not maximize. When we want to introduce new policies (e.g., “Defund the Police”) we need to think in terms of the Hippocratic Oath: First, do no harm. We can’t predict how a system may adapt to a change, but we can foresee negative ways it may do so. Community leaders need to find ways to protect against them.


Policymakers should act more symmetrically. Simply put, avoid both the high highs and the low lows. Build up rainy day funds in good times to tide the community over in bad times.


Policymakers should expect the unexpected. Stress can come from the darndest places. And its impacts can resonate throughout the community’s web of interdependencies.


Policymakers should focus on systemic risks more than triggers. Quite simply, “follow the trend lines not the headlines.” Rather than trying to guard the community against every possible stressor, focus on inoculating the community against changes in its environment, loss of community capital, changes in demand for its common functions, new constraints imposed by state or federal governments, and, of course, against entropy – the ravages of time.


Policymakers should be guided by multiple indicators. Communities adapt by a “Learn-Plan-Do” process. An important part of learning is gathering information about potential stresses. Since there are many sources of stress, community leaders need several ways to look for them.


Policymakers can’t forecast. Community leaders are as unlikely to accurately predict the future as economists. What they can do, however, is to use trends to develop scenarios of what the future might be, and then shape their communities to be Future Fit.


Policymakers should be prepared for breakdowns. Crises are built into the DNA of a CAS and a community. Communities in which leaders work through various scenarios to minimize pain and eliminate suffering are the ones which are truly resilient. It’s not so much that they develop specific plans to deal with each scenario but that they build the collective experience of working together for the community. This is cultural capital of the highest order!


No policymaker is an island. In the modern world, every community is connected to others. Every community is embedded in a state or province, and that in a nation. Every community is made up of neighborhoods and other community systems, many of which are also complex. Ultimately, each of these is a group of people bound together for a common purpose. Thus, when community leaders take action in their community – hopefully to improve it! – the impacts may be felt in their residents’ homes, in neighboring communities, and up to the halls of government. Thus, evaluation should be part of action, especially looking for unintended consequences.


A community’s resilience resides in its ability to adapt – both to the stresses inherent in its connections to the rest of the world and to the Wild Things it faces – those extreme events that can permanently alter a community’s quality of life. White’s “Lessons” make the point that communities as CASs may be unpredictable, but that policymakers – community leaders – can devise means to see where the community is going, and to influence the outcome. Ultimately White’s most important lesson is for community leaders to embrace the complexity of their communities. His “Lessons” provide community leaders with a practical playbook they can use to build their communities’ adaptive capacity and to make their communities more resilient.